Our Products
StarServ Guest Services Solution
StarServ is a guest services solution designed to optimize hotel and restaurant operations while providing guests with a seamless and convenient experience. It enables guests to browse digital menus, place orders, request services, call for an attendant, and provide feedback directly from their devices.
Benefits:
- Increases Operational Efficiency: Real-time information relay reduces the service delivery process by 60%.
- Prevents Guest Complaints: Provides real-time notifications when orders or requests exceed the standard service time.
- Enhances Order Accuracy: Eliminates handwritten orders, allowing guests or staff to tap orders directly into StarServ, reducing errors due to illegible handwriting.
- Supports Staff Optimization: Improves service handling during peak hours and covers unscheduled staff absences through enhanced efficiency.
- Augments Central Services: Routes and queues service requests to relevant departments, helping the central services team handle more tasks efficiently.
- Digital Restaurant Menu Option: Guests can view menus on their own devices. Restaurants can enable direct ordering from guests to the kitchen.
- Speeds Up Preparation: Sends real-time, detailed and accurate orders to the kitchen, eliminating the need to interpret handwritten order slips.
- Enables Multi-Branch Management: Owners, area managers, and senior managers can monitor workloads and access real-time operational data from any internet-connected device.
Key Features:
- No App Installation Required: Simple "Scan QR → Select → Confirm" process for guests.
- Low IT Investment: Works on consumer-grade devices such as phones, tablets, and entry-level laptops.
- Maximizes Existing Resources: Enhances the use of internet, kitchen printers, and table management appliances while reducing the need for expensive waiter-call devices.
- Secure Data Porting & Reporting: Ensures encrypted and compliant data exchange.
- OS-Agnostic: Compatible with Mac, Windows, Android, and modern Linux variants.
ANT HILL: Web Middleware / Electronic Data Interchange
Ant Hill is the first Cloud Electronic Data Interchange (EDI) platform that facilitates secure data integration with Acumatica Cloud ERP and other software (since 2015).
Benefits:
- Automates Transaction Recording – Reduces manual data entry errors and increases efficiency.
- Optimizes Staff Productivity – Frees up valuable work hours spent on manual data encoding.
- Reduces IT Overhead – Eliminates the need for manual data migration between applications.
Key Features
- CAS-Connected Middleware: Seamless integration with Acumatica and other platforms.
- Resilient Data Transmission: Operates even on slow or unstable Internet connections.
- Secure Data Porting & Reporting: Ensures encrypted and compliant data exchange.
- Verbose Audit Trail: Provides detailed logs for transparency and compliance.
- Browser-Based: Access anywhere, anytime, without additional software installation.
VIGILANT: Online & Offline Mobile and Web Timekeeping Solution
Vigilant is a timekeeping solution that enables mobile apps and biometric devices to securely transmit time records to any HRIS or Payroll software through the Ant Hill Portal.
Benefits:
- Automates Timekeeping – Eliminates manual encoding errors and streamlines payroll processing.
- Enhances Productivity – Reduces time spent on manual data entry and corrections.
- Optimizes IT Resources – Minimizes IT workload by automating data synchronization across multiple systems.
Key Features:
- Online & Offline Mobile Timekeeping App: Ensures continuous tracking even without an active Internet connection.
- GPS Tracking: Verifies employee location for accurate attendance monitoring.
- Department & Shift Awareness: Adapts to varying work schedules and shift patterns.
- Customizable: Configurable to meet unique organizational policies and compliance needs.
- Verbose Audit Trail: Provides detailed logs for security and compliance.
- Mobile & Browser-Based: Accessible anytime, anywhere, via mobile devices or web browsers.
- Employee Leave Management (Coming Q4 - 2025): Streamlines leave requests, approvals, and tracking.
INFORMANT: Online & Offline Mobile Forms
Informant is a mobile app designed for online and offline data collection, inspired by Google Forms. It enables field staff to perform paperless data encoding and attach multimedia assets using mobile devices.
Benefits:
- Eliminates Manual Data Entry – Saves time on data preparation and encoding.
- Ensures Data Accuracy – Provides a single version of the truth across all records.
- Supports Unlimited Forms – Use for leads gathering, expense tracking, due diligence, and more.
Key Features:
- Online & Offline Mobile Recording – Ensures uninterrupted data collection.
- Image Attachment – Capture and attach images directly within the form.
- GPS Tracking – Verifies the location of recorded data.
- Lightweight & Efficient – Works seamlessly with online spreadsheets such as Google Sheets for real-time data access.
- Version Control & Audit Trail – Uses Google Sheets’ version history to track data modifications.
RapidResQ: Community Protection Solution
RapidResQ is a citizen and responder solution designed to protect individuals by enabling the simultaneous transmission of distress signals to relevant responders in real time.
Use Cases:
- Home invasion (Security agencies)
- Fires (Firefighters)
- Crime reporting (Police)
- Health, vehicular, and other emergencies (Insurance companies, Police, Firefighters)
- Intelligence agencies (Military)
Key Features:
- QR Only - no apps required for citizens
- Assured Visibility - Simultaneous distress signaling to multiple responders
- Contactless Calling - Location-based distress signal routing for accurate dispatch
- Response Management - Real-time responder tracking for improved coordination
- Efficient Coordination - Secure incident chats for confidential communication
- Responder Profiling - ensures up-to-date certifications and talent mapping
- Asset management - Ensures tracking of emergency resources and equipment (availability, maintenance, location)